HOW TO BUY ART

If you are interested in buying a painting, just click on the BUY button  and follow the instructions to purchase it through Credit/Debit Card (secure server) or PayPal. If you have any questions, please email me. If a painting is not marked sold it is available for purchase. Once payment is received I will prepare your painting for shipping. 

Once your payment is received I will prepare your painting for shipping. Watercolors don’t have any drying time, but acrylic paintings need to dry, if they’ve been painted recently Additionally I apply a coat of varnish for protection so please allow few days for watercolors and up to 2 weeks for an acrylic for delivery from the time the painting was purchased.

If you see a painting that has been sold but want something similar please email me for a commission (an additional 20-30% of the price is applied).

Shipping

My paintings are shipped worldwide, unless noted otherwise on specific products. All are personally and carefully packaged in acid-free supplies (will not affect the painting).

I ship via USPS, Fedex and UPS. I reserve the right to ship with the carrier of my choice, even after the order. This is due to low estimates on the website and so the cost of shipping is covered.  
You'll receive a tracking email (except First Class—not guaranteed) once the painting has shipped so you will know when to expect your delivery.  


International buyers accept responsibility for tariffs, customs, and all other fees. The painting will be carefully packed and shipped via USPS either First or Priority class mail.

I take every precaution to ensure the artwork and prints do not get damaged during the shipping process.  Take great care when opening or allow your framing professional to open.

In-stock items ship within 5-10 business days unless noted otherwise in the product listing.

Made-to-order items take between 2-4 weeks to ship (this is noted in the item listing).

International packages are sometimes held up in Customs so the transit times will vary. Give yourself up to 4 weeks deadline from the ordering date.


Sometimes I get backed up, especially during the holiday season. If you need an item sent quickly to make a deadline, please let me know and I’ll try my hardest to work something out.
Approximate delivery (first class USPS) time from the package has left my studio is:3-5 working day to the USA, 7-10 working days to Canada, 10-15 working days to the remaining destinations

I ship all over the world, and the freight charge depends on your delivery address, weight and size of the purchase and your purchase amount.

Find your delivery zone below the order under CheckOut section and see the charges. My shop is directly connected to USPS and other carriers for real time pricing.

Anything under 16″ inches ships USPS. Paintings larger than 16″ inches usually go via FedEx ground. The very smallest paintings go First Class USPS. Your shipping fee includes the cost of postage, packing materials, labor and stocking but not insurance. If you need an insurance, contact me.

If your package weighs more than 13oz, it must be shipped via Priority Mail and it can sometimes take 7 or more business days for packages to reach you via First Class Mail. Priority Mail packages are usually delivered within three days of shipping, but the USPS does not guarantee delivery within a certain time frame for Priority packages.

USPS doesn’t offer tracking services for First Class packages. Priority packages can technically be tracked, but the USPS isn’t required to scan them upon arrival at each destination, which means the tracking info is fairly unreliable.

Prints 11×14″ or smaller are shipped in flat white cardboard mailers. Prints larger than 11×14″ are shipped in cardboard tubes.

Payments

Payment is accepted through secured Credit Card or PayPal (IMPORTANT : you don’t have to have a PayPal account to use it, credit card is accepted via PayPal). Money order or bank transfers are NOT accepted. 

About Commissions

Well, yes, of course! I'm so glad you ask! Please read more on my COMMISSION page.

Before any work starts, 50% deposit must be paid. It's a non-refundable payment due to ordered supplies etc. The rest of the payment (remaining 50%) must be paid and cleared before the artwork ships. You'll be sent additional invoice for the shipping.

Framing

I do! All framing is done in USA. Please allow an additional 3-4 weeks for your delivery.

We've partnered with Simply Framed and local framers for a beautiful framing. Keep in mind, it adds to the cost of artwork and service. If you decide to diy your frame, I suggest working with a local framer—they are usually very helpful and affordable (you skip the higher shipping charges due to a heavier and bigger work once framed).
NOTE: Frame is not included unless stated otherwise.

About Art Prints

Your art print will have a white border for easy matting : .75-2″ all around depending on the size of the final paper. If you need it full bleed (no white border, email me) Sizes listed in the shop are sizes of the outside dimensions of the paper.


All Art Prints are of my original artwork and are copyrighted. 
They are printed professionally on a gorgeous archival, fade-resistant paper or canvas. 
All Prints are packaged to prevent bending or warping in transit they are placed in archival cello sleeve then placed into a “Do Not Bend” sticker.

About Original Art

Each painting may use a different substrate and is clearly stated on the product listing. 

Some originals are signed on front (or initialed) and ALL are signed on the back of the painting (sometimes of the side) by Marta Spendowska. Most of my watercolor paintings are painted on either Fabriano or Arches or art archival museum quality art papers, 98lb, 140lb or 300lb. I use artistic watercolors by W&N or Holbein or Graham or archival mixed media. Most of my mixed media work is painted on either paper, canvas, or on wood : in case of panel over 3/8″ these are ready to hang (no framing needed). I like the edges to be either white, wood-like or painted like a painting.

Returns and cancellations

It is possible to cancel your order if it hasn’t been sent. Contact me IMMEDIATELY and I will try to help you. It is not possible to cancel or change your order once it has been submitted. This also includes changing the size or color of a product, removing an item, changing the delivery address or payment method.

Custom orders (trays, pillows, art prints larger than 16×20″) are not eligible for return. All sales are final, unless it became damaged during the shipment. All Artwork is packaged to prevent any damage. My goal is to sell the best product in the best and safest way possible. Damaged items are to be returned within 1 week (7 calendar days) of receipt and your purchase will be refunded in full less the shipping cost.

NOTE: Everybody’s computer displays colors differently, so if you are not sure about the colors on my pictures, please ask for more photos.  

I want all my customers to receive high quality products. If there is something wrong with the product you have received or if your delivery is not identical to your order (wrong product or if a product is missing)please contact me. If you send me a mail, please include as many details as possible including your order number as well as a picture if there is something wrong with one of the products.In case of an emergency or a reasonable … well, reason I will refund the value of the purchased product minus 20% restocking fee, PayPal fees and minus the original shipping cost. All products must be returned in their original packaging with all enclosed documentation and the packaging cannot be broken or in any other way damaged – neither can the product. Otherwise it will not be possible to obtain a refund. I don’t want the artwork to be damaged, touched, wrinkled etc.
It can take up to 14 days for me to receive your return, depending on which postal service you use. Once I have received the returned products, I will inspect them and process the refund within 48 hours.

Copyright and Sharing

Yes! But remember this:

All artwork is © Marta Spendowska.  All images and content on this website are protected under United States and International copyright laws.

If you want to use any of my images on your blog or social media, please make sure to credit me and my website.  In case of wrongly credited image—just email me so I can correct it. Similarly, the content of this website is copyrighted. If you’d like to feature my work on your delish blog — just credit or email me, in case of any additional questions.
It’s all about doing it an “honesty”-style.

Images cannot be reproduced or otherwise distributed in any form without written permission or — as above.

Nope. 

All products purchased in the shop are for personal use only. E-products cannot be shared.
Images may not be downloaded, printed, or used without permission in any way. After the purchase of original art, the copyright to the original art stays with me—the artwork can't be reproduced or resold.

Patterns and images are not to be used as blog, twitter, or any other type of website background unless we entered a signed contract due to collaboration.
Sometimes, it’s better to ask me how to approach the request you might have, ok? Cool.

Miscellaneous

Nope, not my thing. But, I did one dog portrait and it turned out great! It has been included in the book by the amazing design studio TheModernDog : 1000 Dog Portraits.

Hmm…not really. My watercolor is an experimentation. If you’d like to study this medium (watercolor), read everything about it you can get your hands on. It’s a difficult medium and so different than oils or acrylics. BUT! If you are an Artist, I created this page specifically for you.

Very possibly! 
I'm in the middle of creating a consultation offer and a program teaching marketing and all that jazz... Make sure to sign up for my Àrtletter to be notified.

We don't offer gift wrapping unless communicated via email. It case of gift wrapping, it requires additional charge. To keep the cost low, some product is shipped directly from  manufacturer.